Privacy Policy

Last updated: Noveber 1st, 2025

1. Who We Are

This Privacy Policy explains how BICC School Dismissal (“we”, “us”, or “our”) collects, uses, and protects information about parents, guardians, and students who use our services, including our website, web-based admin panel, mobile applications, and text-message communications (collectively, the “Services”).

If you have any questions, please contact us(BICC) at:
BICC
Address: 703 State Street, Bridgeport, CT 06604
Email: info@bicc.org
Phone: 2038701729

2. Information We Collect

We may collect the following information when you use our Services or complete our forms:

• Parent/guardian names and relationship to student
• Phone numbers and email addresses
• Student name and classroom or teacher
• Home address and other contact details
• Communication preferences, including your consent to receive text messages
• Technical information such as IP address, device type, and browser type (for security and analytics)

We collect this information directly from you when you complete forms, update your profile, or otherwise interact with our Services.

3. How We Use Your Information

We use the information we collect to:

• Manage student dismissal and pick-up workflows
• Send important updates, reminders, and alerts about your child (for example: dismissal instructions, schedule changes, and emergency notifications)
• Respond to your requests and provide support
• Maintain and improve the security and performance of our Services
• Comply with legal obligations and school policies

4. Text Messages and Opt-In Consent

When you provide your phone number and check the consent box on our contact or parent profile form, you agree to receive informational text messages and alerts from BICC School Dismissal.

• Messages may include dismissal notifications, schedule changes, reminders, or emergency alerts.
• Message frequency varies.
• Message and data rates may apply depending on your mobile carrier plan.
• You can opt out at any time by replying STOP to any message.
• You may reply HELP for additional information or assistance.

We do not send marketing or promotional text messages that are unrelated to our educational or school-related services.

5. How We Share Information

We do not sell your personal information and we do not share end-user information with third parties or affiliates for their own marketing or promotional purposes.

We may share information with:

• Service providers and subcontractors who help us operate our Services (for example: technology providers, SMS delivery providers, or hosting providers). These parties may use the information solely to perform services on our behalf and must protect it in accordance with this Privacy Policy.
• School staff and administrators who need the information to perform their duties (for example: teachers, office staff, or administrators involved in student dismissal).
• Authorities or third parties when required by law, regulation, legal process, or to protect the safety of students, staff, or the public.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide the Services, meet legal or regulatory requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or de-identify it in a reasonable manner.

8. Children’s Privacy

Our Services are intended to support communication between the school and parents/guardians. We do not knowingly collect personal information directly from children under 13 without appropriate parental consent. If you believe a child has provided personal information to us without consent, please contact us and we will take appropriate steps to delete it.

9. Your Choices and Rights

You may:

• Update or correct your contact information by using the parent profile link we provide or by contacting the school office.
• Opt out of text messages at any time by replying STOP to a message.
• Request more information about how we handle your data by contacting us using the details above.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of the Services after any changes means you accept the revised policy.